Frequently Asked Questions (FAQs)

Do I need a referral to be seen at Valley Bone & Joint Clinic?

You do not need a referral to be seen at Valley Bone & Joint Clinic. However, your insurance company may require a referral for your visit to be covered under its plan. If you are unsure of whether or not your insurance company requires a referral, please call the toll free number on the back of your insurance card.

How do I make an appointment with a physician at Valley Bone & Joint Clinic?

Your family doctor may call and make an appointment for you, or you may call us yourself and make an appointment. If you have a preference of which physician you see, we will try to get you in with that doctor. If you have no preference, we will make your appointment with the physician with the first available opening.

How do I know if my insurance covers my visit to Valley Bone & Joint Clinic?

You can check to see if your visit to Valley Bone & Joint Clinic is covered by your insurance policy by calling the toll free number on the back of your insurance card.

Is Valley Bone & Joint Clinic a provider for Blue Cross/Blue Shield, Medicare, Preferred One, Medica, or TRICARE?

Yes, Valley Bone & Joint Clinic is a provider for Blue Cross/Blue Shield, Medicare, Preferred One, Medica and TRICARE.

What is your policy on appointment cancellations?

If you need to cancel your appointment, please notify us at least 24 hours in advance, if possible, so that we can schedule other patients to be seen. In some cases there may be a charge for late cancellations. Please call 746-7521 if you need to reschedule or cancel an appointment.